This module takes a look at the transitional challenges often faced by First-Line & Mid-Level Supervisors as they take on their new roles and responsibilities. It focuses on the development of new skill sets and interaction with those that they supervise.
Upon successful completion of this module student should be able to:
- Understand the challenges that go along with the transition from being supervised to supervising others.
- Understand the concept of “Leading Down and Managing Up”.
- Understand the “Keys to Establishing Leadership”.