ICLD 3.14 Emotional Intelligence: Why It Can Matter More Than IQ (POST # 09053-00614)

Emotional Intelligence

In this module, we take a deeper look into Emotional Intelligence based on the book, “Emotional Intelligence: Why It Can Matter More Than I.Q.”, by Daniel Goleman.  The instructor summarizes the concepts discussed in the book and provides explanations on why practicing Emotional Intelligence is critical as a public safety and leadership skill.

MN POST 09053-00614
Credits:  Three (3) hours
Mandated Category:  Conflict Management and Mediation

CLICK HERE for the course home page.