Minnesota Leadership Education & Training (MNLET)

Crisis Management & De-Escalation Communication Skills During The COVID-19 Epidemic

Crisis Management & De-Escalation Communication Skills During The COVID-19 Epidemic

2  Credit Hours – MN POST #09053-0497

This course provides a general overview of commonly encountered types of mental illness as well as general behavior issues related to stressors. Officers encounter and respond to crisis, domestic and dispute calls daily. Through this course, they will gain an understanding of the types of stressors that cause and increase issues. This course will present a series of skills that can be used to de-escalate and manage general and specific crisis situations. Officers will learn the import role of communications, empathy, body language, and how to avoid roadblocks especially in this time of the COVID pandemic while balancing officer safety. This course was created in collaboration with: Minnesota CIT Minnesota Sheriffs’ Association National Command & Staff College Olmsted County Sheriff’s Office Rochester & Crystal Police Department

The Minnesota Sheriffs’ Association is a continuing education sponsor as approved by the Board of Peace Officer Standards and Training. This course, Crisis Management and De-Escalation Communication Skills 09053-0497, has been approved by the POST Board for continuing education credit. Peace officers who successfully complete this course will receive two (2) hours of continuing education.

This course is approved for two (2) hours under the mandated category of Crisis Intervention and Mental Illness Crises.  It covers learning objectives 1,2, 3 and 4.